Thanet Citizens Advice

Generally yes you can change your appointment but you need to be aware that, with a limited amount of appointment slots it maybe several weeks before we have another one available, so if you can, it is best to keep the appointment we have with you as the problem you came in with may need to be dealt with by a certain date.

Including us our Adviceline number can be picked up by a couple of other Citizens Advice in Kent, though like us this will only be during opening hours. If we are busy you may need to try again later.

You can also contact the National Adviceline on 03444 111 444. This is available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It's not available on public holidays. Calls to the National Adviceline cost the same as calls to landline numbers.

If you would like to chat to someone via the web, you can do so here. Web chat Service 10am and 4pm, Monday to Friday.

We closed all our offices and outreaches on the 17th March 2020. They will remain closed until further notice. In the meantime we are providing advice by telephone.

Please see the telephone numbers above.

Given the current circumstances we are very busy at the moment, and we are working hard to help as many people as possible. Please try again later.

Please see the latest advice on the NHS website here NHS Website

Please use this page on the Government website to register yourself or someone else as extremely vulnerable, you or the person you are registering will need to have at least one of the medical conditions listed to register.